WarehousePal Support

General shows posts from everyone on WarehousePal. Following shows only posts from people you follow, plus suggested people to follow — anyone who shares your home warehouse and isn't already someone you follow. Local Store shows posts tagged at your home warehouse — set one in Profile → Home Warehouse to use either of these.

Tap the orange + button in the bottom-right corner of the General feed. You can write a General post (text and an optional photo) or share a Deal Report (item number, savings, expiration date, and a required photo).

Tap a post to open it and see or add comments. The heart icon likes it, and the share icon opens your device's share sheet to send it outside the app. Tap a post author's avatar or name to view their profile.

Tap the ••• icon at the top-right of any post and choose a reason. Our team reviews reported posts — you'll see a confirmation once your report is submitted.

It marks a Deal Report — a structured post with an item number, dollar savings, and an expiration date, tied to a specific warehouse. Regular text posts don't carry this badge.

It's a browsable, searchable list of current Costco promotional pricing — item name, savings amount, and how long the deal is valid, pulled from publicly available Costco pricing information.

We do our best to keep it current, but deal data can be delayed, incomplete, or out of date, and Costco's own pricing and promotions can change without notice. Always verify the price in-warehouse before relying on it.

US and CA show the current coupon book — country-wide deals. Once your home warehouse is set, that toggle locks to your country automatically. Local Store instead shows deals specific to your home warehouse — set one under Profile → Home Warehouse to use it.

In-store markdowns (prices ending in .97) that shoppers have spotted at your home warehouse. Clearance prices vary by warehouse and items sell out fast, so each one shows a price range — always confirm the price and availability in store before buying. If you bought one of these items recently at full price, we'll alert you so you can ask about a price adjustment.

Use the search bar at the top of the Current Deals tab — you can search by product name or item number.

From the Scan tab, choose Take Photo, Choose from Library, or Import PDF. For best results, lay the receipt flat in good light, and make sure the total and bottom summary lines are visible — we'll walk you through this the first time you take a photo.

Yes — take up to 5 photos of one receipt, overlapping each shot slightly with the last so nothing gets missed, then tap Done — Upload. You can also import a receipt directly as a PDF.

Your very first receipt open is always free. After that, ad-supported free accounts see a brief interstitial ad each time a receipt is opened — this is what keeps the free tier sustainable. Subscribing to Pro removes this entirely, and paid accounts never see it.

Yes — open the receipt and tap the trash icon in the top-right corner. This permanently removes the receipt and its items and can't be undone.

Recent Receipts on the Scan tab lists everything you've scanned, or reach the same list via Profile → My Receipts. Tap any receipt to see its items, total, and savings.

It surfaces price-protection opportunities: items you've purchased that later appear in a current promotion. "Action Needed" shows alerts with a potential refund you haven't claimed yet; "Already Saved" is your history of claimed and instant-savings alerts.

On the ads-supported free tier, Refunds is locked behind a short rewarded ad each time you open the app — tap Watch Ad to Unlock and the tab stays open for the rest of that app session. It re-locks the next time you fully restart the app. This is by design, to keep the free tier viable. Subscribing to Pro removes the lock entirely — Refunds is always unlocked, no ad required.

Tap Mark as Claimed on an alert to save it to your list, then bring your receipt to the membership desk at checkout and request the price adjustment there. WarehousePal can't submit or guarantee the refund — Costco's price protection policy determines eligibility, and that decision is entirely theirs.

Refund alerts are generated automatically when an item on one of your scanned receipts later shows up in a current deal. Scan more receipts to increase your chances of catching a price drop.

A General post is free-form text with an optional photo. A Deal Report is a structured post for sharing a specific find — it requires an item number, savings amount, expiration date, tagged warehouse, and a photo, and shows the orange DEAL badge in the feed.

When you attach a photo of the price tag to a Deal Report, we try to read the item number, savings amount, and expiration date straight from it and fill those fields in for you. If a field doesn't come through cleanly, you'll see a note to fill it in yourself — and anything you've already typed is never overwritten by the auto-fill.

Your first-ever camera photo for a Deal Report is always free. After that, ad-supported free accounts see a brief interstitial ad each time they tap Take Photo to capture a new price tag. This doesn't apply to Choose from Library, and Pro subscribers never see it.

Deal Reports require all five fields before posting: item number, a savings amount greater than zero, a tagged warehouse, a photo, and an expiration date. The Post button lights up once every field is filled in.

Every feature is free for everyone — scanning, alerts, refunds, deals, and the feed. Free accounts see banner and interstitial ads (and the Refunds ad-unlock described above). Pro removes every ad throughout the app — feed, deals, scanning, receipts, and Refunds — for as long as you stay subscribed.

Go to Profile → Subscription, choose a plan, and tap Subscribe. Pro is available monthly or annually, billed through your Apple ID — subscribing removes all ads immediately, including the Refunds rewarded-ad lock.

All billing runs through Apple — manage or cancel anytime under your Apple ID > Subscriptions in iOS Settings. Cancel at least 24 hours before renewal to avoid the next charge. We don't have the ability to issue refunds for App Store purchases ourselves; those requests go directly to Apple.

Go to Profile → Subscription and tap Restore Purchase, signed in with the same Apple ID you subscribed with. This reconnects your account to your existing App Store subscription.

Tap Edit Profile on your profile screen. From there you can update your bio and toggle Private Account — when it's on, only followers you've approved can see your posts.

It powers the Local Store tabs on both Deals and Feed, and it's the default warehouse pre-filled when you tag a location on a new Deal Report or post.

Go to Profile → Home Warehouse, search by city, state, or ZIP code, select the warehouse you want, and tap Save Warehouse.

Once your home warehouse is set, the Deals tab locks to that warehouse's country instead of showing the manual US/CA toggle — your Local Store tab is added alongside it. This is automatic and follows your home warehouse whenever you change it.

From the sign-up screen, enter your name, email, and password, then read and accept the Terms of Service to finish creating your account. An optional influencer referral code can be entered on the same screen.

Go to Profile and scroll to the bottom — tap Sign Out and confirm.

Go to Profile → Delete Account and confirm. This permanently removes your account, receipts, posts, and all other data — it can't be undone. Deleting your account does not cancel a Pro subscription — cancel it under your Apple ID > Subscriptions in iOS Settings.

No. WarehousePal is an independent app built by a private developer and is not affiliated with, sponsored by, or endorsed by Costco Wholesale Corporation. COSTCO® is a registered trademark of Costco Wholesale Corporation, referenced only to identify the store whose publicly available pricing this app helps you track.